For most VoIP service providers, end user devices (CPE) can be purchased in bulk and pre-configured in advance. This method reduces the cost of configuring each device before it is shipped to your customer. This method also simplifies the integration and real-time order process. Using either our online customer portal or our API, providers can send us your customer shipping information and almost immediately receive the MAC address of the device(s) being shipped to that customer.

For other VoIP service providers, end user devices (CPE) can be purchased in individually or in bulk yet require custom configurations prior to shipping the product to the end user. This method is typically reserved for higher end or more complex products such as gateways, channel banks and even complete PBX Solutions.

Providing VoIP equipment pre-configuration and logistic services has been part of our value added services since 2004 and is our focus at VoIPFulfillment.com. Our mission has been to provide a total solution to our service provider customers with unparalleled support, visibility, accuracy and competitive pricing for the purchasing, configuration and delivery of their customer devices. Our VoIP Fulfillment platform offers multiple access points for order entry, tracking information and MAC or Serial Number assignments. Customers can use our XML API or web portal for all functions, providing visibility into their equipment related information.

Not all of our customers require pre-provisioning of equipment and simply need a partner to manage their inventory, accept their customer order information and accurately deliver their product in a guaranteed timeframe. Our web portal and API make it easy for anyone in need of fulfillment services. From pencils to Skype phones to coffee beans, businesses rely on our fulfillment and logistics services and are consistently impressed with the support they receive from VoIPFulfillment.com.

Many times our customers require that their branding materials, instructions and other collateral be included with their shipment or applied to the packaging / product themselves. We recognize the value of brand promotion and assist many customers with making sure that each product that ships included all of the necessary documents, contents and brand presentation components. Some customers also take advantage of our service offerings with creation of bundled solutions containing multiple products and/or accessories. VoIP Fulfillment can assist in all areas of re-packaging your products to represent your brand and complete the solution requirements.

Let's face it, sometimes products break or get returned. VoIP Fulfillment can help with this too. Products being returned, for a variety of reasons, can be sent back to the manufacturer, repaired or reconditioned for future customer replacement needs. We understand that you've outsourced the entire fulfillment process not just sending products out but taking care of you when products come back also. We aim to provide the total end-to-end solution of provisioning and fulfillment so you can focus on sales, marketing and customer support.